We recommend having your boiler serviced once a year. Regular servicing helps ensure your boiler operates safely, efficiently and reliably, while reducing the risk of unexpected breakdowns.

A boiler service typically includes a visual inspection of the appliance, safety checks, flue inspection, testing of key components, combustion analysis where applicable, and checks to ensure the boiler is operating correctly and safely.

A Gas Safety Certificate, commonly known as a CP12, is a record confirming that gas appliances, pipework and flues have been inspected by a Gas Safe registered engineer and found to meet the required safety standards at the time of inspection.

Yes. Landlords are legally required to arrange an annual gas safety inspection for any gas appliances and flues provided within their rental property and provide tenants with a copy of the Gas Safety Record.

If you smell gas, turn off the gas supply if it is safe to do so, open doors and windows, avoid using electrical switches, and contact the National Gas Emergency Service immediately. Do not ignore a suspected gas leak.

Boiler pressure can drop for several reasons, including leaks within the heating system, recently bled radiators, faulty components or issues within the boiler itself. A qualified engineer can diagnose the cause and recommend the appropriate repair.